Privacy Policy

Privacy Policy

Last Updated: 11 November 2025

This Privacy Policy explains how Ascending Dad (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website, services, and related platforms.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Personal Information

We may collect personal information you voluntarily provide, including:
• Full name
• Email address
• Phone number
• Payment details (processed through third-party providers)
• Information submitted through coaching forms, bookings, or messaging

1.2 Automatically Collected Information

When you access our website, we may collect:
• IP address
• Browser type and version
• Device information
• Page usage statistics
• Cookies and tracking data

2. How We Use Your Information

We use personal information to:
• Deliver coaching services
• Process bookings and payments
• Communicate with you
• Improve website experience
• Send newsletters, updates, or marketing (with your consent)
• Maintain internal business records
• Comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and personalise content.

You may disable cookies in your browser settings, although some website features may not function properly.

4. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share your data only with:
• Trusted service providers (e.g., payment processors, scheduling platforms)
• Legal authorities if required by law

All service providers handling your data do so securely and are obliged to protect your information.

5. Data Storage & Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, misuse, or loss.

No digital method of transmission is completely secure, and we cannot guarantee absolute protection.

6. Payment Processing

Payments are securely processed by vetted third-party services such as:
• PayPal
• Stripe
• Acuity / scheduling platforms

We do not store full financial details on our servers.

7. Retention of Information

We retain personal information only for as long as needed to:
• Deliver coaching services
• Comply with legal requirements
• Maintain business records

You may request deletion of your personal data at any time (unless we are legally required to retain it).

8. Email Communications

By providing your email, you consent to receiving:
• Service-related updates
• Booking confirmations
• Newsletters
• Offers or marketing

You may unsubscribe from marketing emails at any time.

9. Your Rights

Depending on your region, you may have the right to:
• Access personal data we hold
• Request corrections
• Request deletion
• Withdraw consent
• Object to processing

To exercise your rights, contact us using the details below.

10. External Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

11. Children’s Privacy

Ascending Dad does not knowingly collect personal data from children under 13. If we learn that we have collected such information, we will delete it promptly.

12. International Use

Your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure data protection remains compliant with relevant laws.

13. Changes to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on this page with an updated date. Continued use of our services indicates acceptance of changes.

14. Contact

If you have questions regarding this Privacy Policy or wish to request deletion or access to your data, contact:

Ascending Dad
Email: coaching@ascendingdad.com